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Delivery Policy

  • During sale periods delivery may take up to 5-7 working days
  • Delivery is Free for orders over R 1200 and will be effected by the courier service nominated by Brenda Mudenda Royalty Holdings.
  • You will receive your Despatch Confirmation Email once your Item/s has been despatched from our warehouse.
  • Your order may be delivered anytime between 08h00 and 17h00 and a signature (from you or a responsible third person) will be required as proof of delivery.
  • If you are not available at the time of delivery, and you have not agreed to allow a third person to accept delivery on your behalf, then you will be contacted by the courier service to arrange for a second delivery attempt.
  • We recommend that you nominate your usual daytime address (home, work or other) as your delivery address. If you do not have a regular daytime address and you are willing to allow a third person to accept delivery on your behalf, then you may nominate their usual daytime address for delivery of your Item/s. Please note that P.O. boxes will not be accepted.
  • Please take note of the provisions in our Terms and Conditions, as accepted by you, relating to Delivery.
  • Products should be collected within a month after production or else they will be sold to recover expenses.
  • Clients must collect their orders within a space of  one month or else  the product will be sold at the value of the amount due to recover the costs irregardless of its cost
  • We will not take responsibility of orders that are done over the phone and not properly discussed. make sure you discuss your expectations and orders before ordering to avoid being inconvenienced.

 

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